Widgets Magazine

DisplayNote Keeps the Pacific Community Connected with Launcher

DisplayNote, a leading collaborative technology company, is pleased to announce that The Pacific Community (SPC), the principal scientific and technical organization in the Pacific region, is using Launcher on 40 screens to simply its video conferencing setup.

SPC is an international development organization owned and governed by its 26 country and territory members. It works for the well-being of the Pacific people through science and knowledge, covering everything from fisheries and agriculture to human rights and climate.

More than 700 staff work at the organization’s New Caledonia headquarters as well as at four regional offices located across the Pacific region and a European office in Paris. As staff is so geographically dispersed, they rely heavily on video conferencing for communication between staff and members. However, this didn’t always run smoothly.

Commenting on the previous configuration, Paefou Panapa, ICT Assistant at SPC, describes the experience: “It was a pain to set up and customize, and it wasn’t clean. People would use one platform, then walk out and the space wouldn’t be ready for the next users who would need to use a different platform.”

The need for an intuitive, user-friendly solution was front of my mind when it came to upgrading the setup. Phill Hardstaff, ICT Operations Manager at SPC, said: “I wanted people to be able to walk into a room, walk up to the screen, and no matter what the meeting is (Zoom, Webex, MS Teams, etc) they can just press a button and the meeting is ready.”

With various teams using the meeting rooms, it was also crucial that systems were secure, and no trace was left behind at the end of a meeting.

DisplayNote Launcher fulfilled this brief and more, offering a simple interface to access calls, contents, and apps whatever video conferencing system is being used.

SPC began adding Launcher to its Avocor E-Series and F-Series screens in June 2020, and now uses it on 40 screens across its meeting rooms.

“I was lucky to find Launcher,” adds Panapa. “I liked the look of it and the calendar was very clean. I took a test and found it really easy to set up, especially in kiosk mode.”

Used in Kiosk Mode, Launcher has brought uniformity while securing meeting rooms throughout the organization and allowing users to switch between video conferencing tools.

He continued: “We mainly use Microsoft Teams as our internal tool, but for external parties, we use Zoom. Using Launcher in Kiosk Mode makes it very easy for non-tech savvy staff members to use the meeting room equipment and launch their calls.”

Hardstaff concludes: “We were given a challenging brief regarding updating our meeting room technology, but we found the right solution. Our users love the simplicity of Launcher – they can just walk up to the screen and launch their meeting from the calendar.”

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