No Questions Asked
It’s been an interesting new semester dealing with classes in the midst of a pandemic, but by now classes have hit their stride and found a working balance. On today’s episode, we are joined by AV Specialist for Stockton University James King, Director of AV Services for the University of Arkansas Ernie Bailey and Assistant Director of Multimedia Services for Drexel University Rob Rasberry as we dive into the latest news surrounding higher education.
MKJ Communications updates the CobraNet Tech wit Dante’s AVoIP communications systems at LaGuardia Airport in New York. Can higher education facilities utilize these systems for use across campus? We get a look at how their respective teams handle upgrades to existing systems.
Crestron updates their warranty program for their commercial products. Effective October 1st, a product in its warranty product can be replaced with just one phone call. While trying to be as impartial as possible, we discuss the good, the bad and ugly types of warranty and customer service that manufacturers provide in times of hardship.