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We are once again looking at the tech managers of the AV industry and shining a light on their experince in AV. This month we sit down with Lex Peters, a CX/UX Customer Experiece/User Experience Designer/Strategist for the University of Southern California. We discuss how she first got into the AV side of higher education, the importance of customer experience for faculty members, the foibles of being a tech manager and more.
Host: Tim Albright
Guests:
- Lex Peters – Lex on Twitter
