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AVWeek Episode 134: Service Is Satisfaction

We talk about the digital transition and whether we should push 4k or not. How do you quantify service and quality? Our panel looks into 2014 and forecasts what the biggest areas of revenue will be for this year. Plus, what to do with old cable?

Host: Tim Albright Founder

Guests: George Tucker of World Stage, Nick Miller from AV Service Partners, Steve Greenblatt of Control Concepts, and Tom Andry from AVRant.com.

Record Date: 3/15/2014

Running Time: 55:25

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