Shen, Milsom, and Wilke founder, Fred Shen, passed away this week. We talk about the best succession plans and how to implement them. What is the best solution for support; remote or on-site? Plus, we discuss the place BACnet has in AV.
Host: Tim Albright
Guests:George Tucker, Noble Crawford, and Rita Leitensdorfer
Runtime: 33:16
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On-site support versus remote support
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