The Help You Need All In One Place
EdTech 67: Scott Tiner and Ernie Bailey join host Bill O’Donnell talking about using metrics to improve performance. Scott Tiner starts off talking about how centralizing the AV and IT help desks improves efficiency and helps to collect data.
Host: Bill O’Donnell
Guests:
- Scott Tiner – Scott on Twitter
- Ernie Bailey – Ernie on LinkedIn
Links to sources:
- rAVe Pubs – Using metrics to improve operations
To listen to the full episode of EdTech 67 click here.
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