Control and monitoring platform unveils at ISE 2019
LOS ANGELES, Calif., Feb. 5, 2019 — Utelogy, maker of
U-Manage provides enterprise-wide visibility to rooms, equipment, issues, performance, and usage. It tracks all connected devices and delivers insights on those devices and the system as a whole, to enable more informed support and investment decisions to optimize the performance of rooms, real estate, and equipment. The Utelogy platform is vendor-agnostic to deliver the operational agility necessary for today’s enterprise. U-Manage allows organizations to centrally manage its entire AV infrastructure for better efficiency, cost savings and improved up-time.
As a core part of Utelogy’s centralized approach to deploying and managing AV systems, the new features of U-Manage include:
- Re-designed user-interface and navigation
- Managed Service Provider portfolio overviews and individual customer views
- Customized dashboards to display system information in a visual manner
- Data-filtering by location, date, time and device
- Extensive report library including asset reports, firmware, warranty, utilization and more
- Configurable alerts and notifications
- Rest APIs and data connectors to expedite third party development including BI platforms.
“A key frustration for organizations has been the lack of data on workspaces and the devices within those spaces. The previous version of U-Manage did a great job alerting when a device in a room was off-line, but these latest enhancements to the portal provide the extraction of actionable data,” explained COO William Tinnel.
“Now organizations will have the ability to view alerts and usage reports for rooms and all technology, including other control systems, as well as asset details like firmware versions and warranty reports. Most of the monitoring and management platforms on the market can only manage their own equipment. This new functionality provides incredible value for end-users and it opens up new opportunities for integrators and other service providers to offer managed services because you can now monitor legacy control systems,” added Tinnel.
Utelogy, named to 2018 INC 5000, won a Commercial Integrator 2018 Top New Technology Award at ISE 2018 for its control platform. You can visit Utelogy at ISE 2019 in stand 14-M170 to see a demonstration of U-Manage.
About The Author
Tim Albright is the founder of AVNation and is the driving force behind the AVNation network. He carries the InfoComm CTS, a B.S. from Greenville College and is pursuing an M.S. in Mass Communications from Southern Illinois University at Edwardsville. When not steering the AVNation ship, Tim has spent his career designing systems for churches both large and small, Fortune 500 companies, and education facilities.