NetSpeek announces Lena, the world’s first Gen AI built for Pro AV

NetSpeek has introduced Lena, the world’s first generative AI specifically designed for Pro AV and Unified Communications (UC) network operations. As a cloud-based SaaS platform, Lena simplifies installation, troubleshooting, and reporting across complex, multi-vendor technology ecosystems. With seamless integration into most collaborative Pro AV technologies, Lena offers a scalable, intelligent solution to keep communication and collaboration systems running smoothly and efficiently.

Backed by a team of industry veterans, Lena addresses the growing demand for reliable and secure AV/UC infrastructure. With its ability to adapt to unique deployment needs, Lena sets a new standard for operational efficiency and problem-solving in the IT and Pro AV industries. As collaboration tools become essential to modern work, NetSpeek’s innovation ensures organizations can meet their communication challenges head-on.

NetSpeek, an emerging leader in generative AI for Pro AV, has announced Lena, the world’s first Language Enabled Network Administrator built specifically to support Pro AV and UC network operations. Lena automates many areas of installation, troubleshooting and reporting, providing organizations an intelligent solution when operating complex, multi-vendor technology ecosystems. Built by industry veterans with over a century of combined Pro AV and UC experience, NetSpeek is the first to offer the industry a true end-to-end generative AI solution.

As a cloud-based Software as a Service (SaaS) platform, NetSpeek’s Lena is designed to assist organizations scale and efficiently operate their collaboration and communication infrastructure. Lena can easily integrate with the majority of technologies commonly found in today’s collaborative Pro AV spaces and can be leveraged as a complete solution or in parallel with other remote monitoring and management platforms.

“What I often hear from CIOs is that despite organizational scale, what keeps them up at night is getting a call from a fellow executive who is unable to get a room to work,” says Sam Kennedy, EVP of GTM Strategy at NetSpeek. “Collaboration needs are no longer a nice-to-have but a hard requirement for how we work. The technology needs to be functioning correctly – always.”

“There’s been plenty of buzz about AI in the UC and AV industries, with most of it having marginal usefulness.” says David Danto, Principal Analyst at TalkingPointz. “NetSpeek stands out as the first company leveraging generative AI to tackle real customer challenges. It’s refreshing to see generative AI finally making a tangible impact.”

As collaboration environments continue to evolve, the need for expertise to support these spaces only continues to grow. Lena is designed to deliver that expertise while ensuring the security and focus required for a vertically integrated AI, along with the flexibility to adapt to the unique needs of each deployment.

“There is no doubt that generative AI will soon be infused into most aspects of most organizations,” says Erik DeGiorgi, CEO at NetSpeek. “We are excited for our launch and with the incredible depth of industry experience on our team, we expect NetSpeek to stand out as a leader in Gen AI in Pro AV.”