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One Year of Service, 30 Times

Apologizing from the top can mean only one thing… Matt is here and/or something has gone horribly wrong. Right or wrong, we’re here covering the commercial side of the AV industry. Joining us this week is Vice President of Sales & Operations for Nationwide AV Brock McGinnis, Director of Business Strategy & Alliances for Starin Marketing Malissa Dillman and Vice President of Technology for Hall Technologies Ken Eagle.

First we start off talking about InfoComm 2021, which Matt was (apparently) expressely told not to worry about. But the show will be kicking off by the time this drops, with the show’s floor to open on Wednesday. AVNation is going! However, some folks like Matt and Brock aren’t going due to border restrictions and some companies aren’t going for precautionary reasons. What do you think we should expect this coming week from the Orlando showfloor? In the meantime between there and the show in Vegas next year, could we maybe see more smaller regional events for the AV industry?

AV Technology did a deep dive on AVIXA’s Certified Technology Specialist certification program and why technology managers should be pursuing those fancy letters. We discuss the value of those certifications and what it means for those taking the courses as well as the scope of the industry at large when we better ourselves through learning.

We take a look at the support team from the Universities of Edinburgh and Strathclyde on what it means to manage support in a constant environment. Higher educational institutions are the perfect place to look at hundred of AV-equipped rooms that are constantly booked and need to be ready to use in monumentally short times. What could integrators and companies glean from the experiences of these schools, and how could they apply them to their own support services?

Notes:

• AVNation studios production equipment provided by Shure and Vaddio.  

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