Dealers can remotely manage and troubleshoot customer networks of all sizes and complexity proactively and efficiently.
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Control4 Corporation (NASDAQ: CTRL), a leading global provider of smart home solutions, today announces that BakPak remote management capability is now available for all Pakedge® WK and WX access points, as well as PowerPak PDUs (power distribution units). Now, our Dealers can easily reboot devices, update firmware, or change WiFi passwords from anywhere, without additional hardware or licensing fees.
Available via a simple firmware update, this BakPak release makes remote management a standard capability for all Pakedge access points and PowerPak PDUs, unlocking the benefits of BakPak for a wider range of customer home networks. Even the simplest systems, with a singular Pakedge access point or PowerPak PDU, can be remotely accessed, configured, and managed from a mobile device or web browser. An updated mobile BakPak app provides on-the-go management right from an iOS or Android device, and a new web-based user experience freshens up the interface with a more intuitive menu and navigation layout.
“By including BakPak in a broader range of popular Pakedge devices, we enable dealers to provide proactive customer support and network management – for systems of any size, from anywhere. The more homes a dealer manages via Pakedge networking with BakPak, the greater customer satisfaction and business efficiency can be delivered,” said Martin Plaehn, Control4 Chairman and Chief Executive Officer. “By removing extra hardware and software expense, every dealer can offer and provide BakPak service to every customer.”
All 5,700 independent authorized Control4 and Pakedge Dealers have access to Pakedge networking products with BakPak, including high-performance routers, switches, wireless access points, wireless controllers, and power distribution units.
For more information on Control4 visit www.control4.com.