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Samsung improves patient experience with new healthcare displays

Samsung is a South Korean company that produces a variety of consumer and industry electronics, including appliances, digital media devices, semiconductors, memory chips, and integrated systems.

Samsung Electronics has introduced two new display models for the healthcare industry, the HCU7030 and HCF8000, designed for hospital and hotel settings. These models offer superior visuals, 4K resolution, and high HDR performance.

The HCU7030 series offers digital display solutions for healthcare settings, enhancing patient engagement with a pillow speaker interface and clear audio. It includes a business management suite, multiple configurations, and welcoming messages. The HCF8000 32″ QLED model is designed for hotels, offering excellent picture quality and a slim design.

Samsung Electronics Co., Ltd. announced the release of two new display models for the healthcare industry, engineered to enhance viewer experiences. The HCU7030, available for hospital or healthcare environments, and the HCF8000, designed for both healthcare and hotel settings, bring an integrated pillow speaker interface, superior visuals with 4K resolution and peak HDR (High Dynamic Range) performance for a more comfortable and enjoyable user experience. These models are Web RTC (Real Time Communication) ready to allow quick addition of video conferencing.



“With these new models, Samsung will quickly advance the commitments we have made to the hospitality industry,” says Hoon Chung, Executive Vice President of Visual Display Business at Samsung Electronics. “The new models are packed with unique and premium features to enhance the user experience, driving both patient and healthcare leadership across diverse environments.”

With a growing shift towards premium digital display solutions, the HCU7030 series transforms in-room engagement, giving patients an experience that makes them feel right at home. The HCU7030 series integrates the pillow speaker interface, allowing patients to enjoy clear audio and control of the TV right at their bedsides. It is also equipped with a business management suite for easy enrollment of devices and configurations that allow multiple configurations with the same profile and welcoming messages for new patients.

The HCU7030 series, available in sizes from 43 to 75 inches,[3] showcases Samsung’s commitment to safety through its UL certification (UL 62368-1 incl. Annex DVB) and the use of three-pin plugs, upholding one of the highest safety standards in healthcare facilities. These displays are designed to be versatile and adaptable for various spaces and applications. The HCF8000 is a sleek, 32” QLED model with a 29.9mm slim design suitable for hotels and hospitality settings. It offers users an immersive experience, drawing them in with its optimal picture performance and design.

Both series include a Multi-Code Remote that minimizes potential interference from neighboring devices and Web RTC for enhanced virtual healthcare assistance. These displays also come equipped with LYNK Cloud,[4] a comprehensive cloud solution allowing customizable content, remote device management and access to OTT (over-the-top) entertainment. LYNK Cloud also helps decision-makers uncover insights that enable the delivery of optimized content to better serve end-users’ interests. Managers can leverage this guestroom management solution to review what content guests engage with, which promotions are entered or exited and review OTT and TV content viewership – enabling the ultimate guestroom content experience.

The HCU7030 will be available in the U.S. starting on August 25, while the HCF8000 will be available in the U.S. and Europe beginning Q4 2023.


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