Episode List

The value for customers in a 24/7 support service.

What it means for programmers in an industry shifting to software-centric systems.

The future of touch panels in a world of "bring your own device."

How extended reality solutions are being used to gather biometric data and emotional states.

Nortek Control is acquired by Nice, finding the balance between customer & employee for your business, and Matt's computer only kind of explodes.

What it means for the movie industry when customers are improving their own home theater systems.

The experience of working in higher education and improving IT services on a budget.

Major outages on Facebook & Instagram, what happens when the cloud goes down and the future of digital signage.

What do trade shows look like as we move to hybrid events?

The importance of interoperability within the metaverse of extended reality applications.