AVNation TV

Tag: Agent-IC®

  • Clear-Com Powers TEDNext 2025 with Gen-IC Virtual Intercom

    Clear-Com Powers TEDNext 2025 with Gen-IC Virtual Intercom

    Clear-Com® provided an advanced, IP-based communications infrastructure for TEDNext 2025, supporting production, media, and editorial teams with a highly flexible workflow built around Gen-IC® virtual intercom platform, Agent-IC® mobile app and Station-IC™ virtual desktop client including Stream Deck–based remote control.

    Held in Atlanta across a convention center and adjacent hotel spaces, TEDNext welcomed more than 1,200 attendees. The event required a communications solution that would support multiple user roles and allow staff to remain connected while constantly on the move. Clear-Com’s hybrid hardware-and-software approach helped the TED production team maintain consistent, real-time communication across all locations.

    At the center of the system was Arcadia® Central Station, interfacing with FreeSpeak II® and FreeSpeak Icon™   beltpacks, LQ® IP interfaces, and a Gen-IC host supporting both Agent-IC and Station-IC users. This architecture allowed TED to blend traditional intercom hardware with virtual endpoints on laptops and mobile devices.

    Using smartphones and laptops, TED Producers were able to roam between the convention center floor, backstage areas, and hotel breakout rooms while maintaining full access to the intercom system.

    “Agent-IC gave our producers the freedom to move wherever they were needed without losing comms,” said Emily Thomas, Producer at TED. “It felt like having a wireless beltpack that could go anywhere, which was especially important given how spread out the event was.”

    In TED’s Media Cave, Station-IC played an essential role in providing dedicated intercom access to editorial and digital teams who had not previously been tied into the production comms system.

    “For the first time, our Media Cave team was directly connected to the directors and production staff,” said Eric Mueller, Senior Video Engineer at TED. “In the past, we relied on Slack for coordination. Having Station-IC made us feel fully integrated into the show flow, and it significantly improved our response time.”

    Station-IC users paired the software with Stream Deck controllers, giving them quick, tactile access to talk keys and channel selection. The combination allowed staff to operate efficiently without navigating on-screen controls during fast-paced moments.

    “TEDNext is a perfect example of where virtual intercom really shines,” said Sarah Koehler, Applications Engineer at Clear-Com. “The team needed to communicate across multiple buildings, levels, and roles, and Gen-IC made it possible to extend the intercom system far beyond the main control areas without adding physical infrastructure.”

  • Clear-Com’s Eclipse HX and Agent-IC Technology Illuminate Coverage of Solar Eclipse

    Clear-Com’s Eclipse HX and Agent-IC Technology Illuminate Coverage of Solar Eclipse

    Clear-Com, the provider of real-time communications solutions since 1968, has consistently improved collaboration in various professional settings. Their innovative technologies, including portable wired intercom systems, have received numerous awards for their high-quality audio, reliability, and scalability.

    Clear-Com’s Eclipse® HX Digital Matrix intercom system and Agent-IC® mobile app software played a pivotal role in enabling seamless coverage of the recent solar eclipse on April 8, 2024, for NBC KXAS and Telemundo KXTX.

    Clear-Com’s innovative communication solutions facilitated real-time coordination and communication among broadcasters, ensuring smooth transmission of live broadcasts from the heart of the action. This helped capture the scientific and cultural significance of the eclipse while showcasing Clear-Com’s commitment to enabling broadcasters to excel in demanding live production environments.

    Clear-Com® played a pivotal role in the seamless coverage of the recent solar eclipse on April 8, 2024. Leveraging its cutting-edge Eclipse® HX Digital Matrix intercom system and innovative Agent-IC® mobile app software, Clear-Com provided NBC KXAS and Telemundo KXTX with the tools necessary to deliver captivating live broadcasts from the heart of the action at Reunion Tower in Dallas, Texas.

    The solar eclipse carried significant scientific and cultural importance, further amplified by Clear-Com’s pivotal role in enabling seamless coverage of the event. Astronomically, it provided researchers with a rare opportunity to study the sun’s corona and its effects on Earth’s atmosphere. Clear-Com’s innovative communication solutions, including the Eclipse HX Digital Matrix intercom system and Agent-IC software, facilitated real-time coordination and communication among broadcasters, ensuring the smooth transmission of live broadcasts. Beyond its scientific value, the eclipse sparked widespread public interest, serving as a unifying event that brought people together to witness a natural phenomenon of staggering beauty.

    The use of products during the eclipse showcased Clear-Com’s commitment to enabling broadcasters to excel in even the most demanding live production environments. On-ground news broadcasts are crucial revenue drivers and audience magnets for broadcasters, and Clear-Com’s support is key to achieving these goals. Events like the recent solar eclipse highlight the importance of flexible communication solutions, such as Agent-IC, in ensuring consistent coverage. By enabling broadcasters to deliver seamless live broadcasts from the field, Clear-Com contributes to the financial success and viewer engagement of these high-profile events. Martin Dzurenko, Engineer at NBC KXAS and Telemundo KXTX praised the reliability and versatility of Clear-Com’s solutions during the event.

    “We utilized Clear-Com’s Eclipse HX Digital Matrix intercom system and Agent-IC software to facilitate 28 live shots, seamlessly transmitting content back to our studios,” said Martin. “The flexibility of Agent-IC running on iPads and cell phones allowed our producers to efficiently produce the shows while maintaining constant communication with the studio.” Delaney Duffey, Engineer at NBCUniversal chimed in, noting that “Clear-Com’s technology played a crucial role in ensuring seamless communication and coordination, allowing us to capture the magic of this celestial event and share it with audiences worldwide.”

    Clear-Com’s Agent-IC app, utilized by both station producers and on-the-ground anchors, provided real-time communication and monitoring capabilities, ensuring smooth coordination throughout the broadcast. John Kruman, Business Development Manager at Clear-Com, highlighted the significance of Agent-IC in enhancing the production workflow.

    “Our Agent-IC technology empowered broadcasters to stay connected and in control, whether on-site or remotely,” said John. “We are proud to have played a crucial role in enabling NBC KXAS and Telemundo KXTX to deliver exceptional coverage of this monumental event.”

    Clear-Com continues to innovate and provide industry-leading communication solutions for broadcasters worldwide, empowering them to achieve their creative vision with confidence.