AVNation TV

Tag: CSP

  • PSNI Global Alliance Welcomes Lightware Visual to its Global Preferred Vendor Partner Line-Up

    PSNI Global Alliance Welcomes Lightware Visual to its Global Preferred Vendor Partner Line-Up

    TULSA, Okla. – PSNI Global Alliance, the global network of premier technology integrators and service providers, has added Lightware Visual Engineering to its elite lineup of globally Preferred Vendor Partners.

    Founded in 1998, Lightware is a leading manufacturer of DVI, HDMI and DisplayPort matrix switchers, signal extenders and accessories for the professional AV market. Headquartered in Hungary, Lightware’s products are available in over 40 countries across Europe, Asia, Australia and the United States.

    “The goal of our Preferred Vendor Partner program is to bring the best technology partners together with our Certified Solution Providers to meet the demands of our global customers,” said Tom Roberts, Director of Vendor Programs for The Alliance. “As a fully global operator, Lightware complements our broad portfolio of PVPs perfectly with their range of high-quality switchers and extenders.”

    He continues: “Lightware boasts the ‘world’s largest matrix switcher portfolio’ and are meticulous in their operational standards. The company stresses the importance of ‘Customer satisfaction above all,’ and these are qualities that dovetail perfectly with PSNI’s own.”

    PSNI’s list of worldwide PVP partners includes industry leaders in audio-visual and unified communication technology.

    Lightware Inc. President Jason Tirado asserted: “Our vision is that new technologies must support people’s lives seamlessly, just like air and water. We are proud to join the PSNI network as a globally preferred vendor. These are the leading integrators in the world in their respective regions. We are now positioned to grow our business with PSNI’s best-in-class Certified Solution Providers.”

    PSNI Global Alliance represent over 200 licensed service and integration offices around the globe covering six continents making it the largest global network of audiovisual integrators spanning the largest geographical area in the world.

    To learn more about PSNI Global Alliance or membership to the network please visit www.psni.org.

  • Quality Recognized as PSNI Global Alliance Reveal PVP awards

    Quality Recognized as PSNI Global Alliance Reveal PVP awards

    TULSA, Okla. – PSNI Global Alliance, the global network of premier technology integrators and service providers, have awarded Shure, Biamp, Samsung and Anixter | Wesco  its Quality Cup award for 2021 following a year of outstanding AV industry contributions.

    “During the pandemic challenges of the past year, PSNI’s Preferred Vendor Partners have once again excelled, and these accolades reinforce the incredible work and support they continue to provide to our CSP network around the globe,” said Chris Miller, Executive Director for PSNI Global Alliance. “It is through their on-going commitment and dedication to the highest operational standards that we continue to grow together.”

    The awards, based on the results of a global ranking survey of PSNI Certified Solution Providers (CSPs) worldwide, measured overall satisfaction in key areas of PSNI’s Preferred Vendor Partners (PVPs) performance.

    Shure picked up the overall best PVP award for the second successive year after CSPs ranked PVPs on the following factors: trustworthy business partner, bringing value beyond products to your company, understanding of PSNI programs, and continuously demonstrating a commitment to the AV channel and industry.

    Best Distributor Support was awarded to Global distributor of communication and security products, Anixter | Wesco. In this category, PSNI Certified Solution Providers ranked PVPs on an understanding of PSNI Programs, order processing shipping, handling, returns, credit policies, pricing, training, marketing support and website tools for integrators.

    Biamp repeated their 2020 success by claiming PSNI’s Best Technical Support award after CSPs ranked them on their low failure rates, quality of training and certifications, technical and end-user manuals, accurate published technical specs and prompt response for technical field assistance.

    Best Operations, Procurement and Finance was also claimed by Biamp after CSPs looked at warranty terms and support, shipping and packaging/handling of products, returns and DOAs, credit policies, customer service and support.

    The Best Sales and Marketing Support accolade went to Samsung. In this category, CSPs ranked PVPs on the quality and number of leads, frequency of office visits, response time, website tools and resources, registration programs and price protection, marketing resources and funding, global strategy and support, delivering innovative products, and understanding of company marketing support.

    “We are delighted to offer our sincere congratulations to all these deserved award winners,” added Miller. “We are very proud of our association with these industry-best partners and believe that, together, we will continue to grow out mutual presence to the benefit of end users and industry standards across the world.”

    To learn more about PSNI Global Alliance or membership to the network please visit www.psni.org.

  • PSNI Global Alliance Adds Three New Certified Solution Providers

    PSNI Global Alliance Adds Three New Certified Solution Providers

    TULSA, Okla. – PSNI Global Alliance, the worldwide network of premier technology integrators and service providers, continues to reinforce its global presence with the announcement of three new Certified Solution Providers (CSPs) in the United States.

    Joining the Alliance is Camera Corner Connecting Point (CCCP), which specializes in IT, AV, managed services, physical security and unified communications in and around the Green Bay area of Wisconsin. Established for 68 years, CCCP’s mission statement is to “provide world-class technology solutions with an unwavering commitment to our customers, vendor partners and employees, while providing an environment that encourages profitable growth, learning and fun!”

    The Alliance also welcomes Dobil Laboratories, which has provided AV solutions in the US for over 50 years. Based in Pittsburgh, PA, Dobil Laboratories applies its half-a-century of experience to bespoke presentation environments, collaborative spaces, and video and web conferencing.

    “We are excited to join a group of like-minded people both in PSNI Global Alliance and throughout its global network,” said David Rosenberger, Vice President of Dobil Laboratories. “The knowledge and experience The Alliance brings will help Dobil continue to stay on the cutting edge, making technology simple, practical, and fun.”

    The trio of new PSNI CSP partners is completed by renowned Florida specialist integrator Midtown Video.  With its headquarters in Miami, Midtown design and install AV projects across all sectors from television studios to colleges and universities.

    “We are delighted to welcome these three latest US members,” said Chris Miller, Executive Director of PSNI Global Alliance., adding: “These latest three additions to our network further strengthen our coast-coast US network. Alongside our comprehensive global network of partners, CCP, Dobil and Midtown are known to operate to the highest industry standards, with their work well highlighted and recognized across industry media. We look forward to supporting them with future projects as we move forward together.”

    PSNI represents licensed service and integration offices in 50 countries spanning across six continents. To learn more about PSNI Global Alliance or membership to the network please visit www.psni.org.

  • PSNI Global Alliance Announces New Global Services Certification

    PSNI Global Alliance Announces New Global Services Certification

    TULSA, Okla. – PSNI Global Alliance, the global network of premier technology integrators and service providers is ramping up its worldwide mission for AV services excellence with the introduction of its Global Services Certification.

    In response to a recent worldwide survey of its Certified Solution Providers (CSPs) and following the success of its Global Deployment Certification, The Alliance is excited to introduce this new certification – responding to the need for streamlined, standardized and common support mechanisms on a global scale.

    This certification establishes a baseline of excellent AV support and key principles for service collaboration between PSNI’s Certified Solution Providers. Service Certification is intended for roles and positions within an organization which have responsibility for managing, offering or delivering post-sales support services.

    Chris Miller, executive director at PSNI, spoke of the benefits that this latest certification will bring: “We want our CSPs, partners and end-users to know that they are receiving the highest standard of service, wherever they are in the world.”

    He adds: “This certification is the natural evolution of our growing network. Services is the future for any business – it keeps customers coming through the door and provides integrators an opportunity to delight their customers and give them an incredible and consistent experience. Our global clients demand a consistently high level of expertise, and The Alliance seeks to standardize its approach across the network to ensure these standards are delivered.”

    Service Certified CSPs will follow common methods of communication, provide timely responses to request for support and represent themselves, source CSPs and PSNI to the very best standards.

    With a comprehensive Service Handbook to detail the basics of excellent AV service and guidelines for service collaboration, The Alliance seeks to build trust and confidence in the network and for end-users around the globe.

    Miller concludes: “As the world’s businesses reload after COVID, we are helping to ensure that our CSPs and partners, and their customers, receive the highest levels of support in the industry. This latest certification brings is one more way we can bring peace of mind that those standards are met.”

    To date, PSNI Global Alliance represents 200 licensed service and integration offices around the globe, tipping the scales in 50 countries spanning across 6 continents making it the largest global network of audiovisual integrators covering the largest geographical area in the world.

    To learn more about PSNI Global Alliance or membership to the network please visit www.psni.org.