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Empowering the AV Industry: PSNI Unveils the Revolutionary Global Service and Support Platform

AVNation’s Tim Albright caught up with Steve Riley from PSNI Global Alliance, where new announcements were made regarding the launch of the PSNI Global Service and Support platform. This platform marks a significant milestone in the AV industry, offering a comprehensive package deal that combines technical monitoring with expert personnel and processes.

Steve Riley elaborated on the two key components of the PSNI Global Service and Support platform. Firstly, the technical aspect enables real-time monitoring of AV equipment, allowing for proactive identification of issues before they escalate. Secondly, the platform boasts a team of skilled professionals ready to remediate any issues promptly, ensuring minimal disruptions to operations.

Central to PSNI’s approach is its Certified Solutions Provider (CSP) network, consisting of integrators who are members of the PSNI Global Alliance. By leveraging the CSPs’ expertise and global presence, PSNI ensures swift and efficient resolution of AV challenges for clients with locations spanning the globe.

Riley highlighted the advantages of choosing PSNI for service and support solutions, emphasizing their status as the largest global dispatch service in the industry.

For those seeking more information about PSNI or its network of members, visit psni.org. Stay tuned to AVNation for further updates and insights from ISE 2024.

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